Complaints Procedure

My promise is to supply good quality handmade cards and I sincerely hope that your experience of Donna's Crafting Corner will be a pleasurable one, but in the event that you are unhappy with the products or service provided, please contact me in the first instance by:-

  • completing my contact form
  • emailing me at donna@donnascraftingcorner.co.uk
  • writing to me at Donna's Crafting Corner, 53 Marigold Crescent, Dudley, West Midlands, DY1 3PU
Upon receipt, any complaint will be dealt with within 7 working days although I will endeavour to rectify any problems as swiftly as possible as I  value the opportunity to correct any error that may occur.